Just outside of Omaha, Neb., lies the headquarters for RTG Medical, a medical staffing agency that specializes in placing health professionals for travel contract positions. Since its 2001 humble beginning in a two-bedroom apartment, RTG has gradually grown to an ample-sized building with 80 people and is now preparing to move into much a larger headquarters. The new site will allow the agency to increase its in-house staff to 200.
Growth hasn’t been a problem for RTG. The company has grown steadily over the years, an achievement that co-founder and COO Jeremy Guenthner attributes to strong interpersonal relationships, a lean business model and smart use of technology. The only challenge the agency faces is the fact that it’s not located directly in Omaha. Employees commute 20 minutes to the community of Fremont, but it’s a stress-free 20 minutes with no traffic. “That issue usually gets resolved in the interview process once they see the drive,” Guenthner says. “That’s our biggest challenge, which means things are pretty good!”
The new building will sit only 15 minutes from Omaha. Expanding work space to 52,000 square feet will allow RTG to increase its on-site staff to 200 and will allow Guenthner to realize his goal of extending the company’s services to include physician staffing. The new structure will showcase a sleeker, more modern look with an all glass and steel exterior overlooking a lake. Inside, employees will enjoy an onsite wellness center with chiropractors and massage therapists.
Lake views for all his production staff and on-site amenities were important perks for Guenthner, who refers to people as his most important asset. “We’re in the people business,” he says. “How would you want to be treated? That’s how our structure is organized. You see it in our benefits, our company outings, our office friendships and all the way to how we engage with our travelers on the field.” The company culture is genuine and organic, not forced. “When people want to hang out together outside of work, you know you’ve built a good structure,” he adds.
Technology in general often gets a bad rap for replacing personal service. Conversely, in RTG’s case, it plays a large role in keeping those relationships strong. Several million-dollar investments have been made over the years to improve the business automation process, including software created especially by the company’s development staff. The company has automated its scheduling system as well as its system procurement which integrates with vendors whose servers talk directly to theirs. Background checks and payroll services, for example, used to take days of back and forth processing to accomplish. The advanced technology cuts these behind-the-scenes jobs down to just a few hours so RTG can focus on its personal services.
“We turn around 600 to 700 paychecks in a day’s time, and they’re not the same amount of hours each week,” Guenthner says. “The technology also allows us to get the job done with two to three people instead of 30 like some of our competitors. We run an extremely lean, but efficient business model which allows us to be a lower cost provider to our customers.” The money saved by strategically leaning into technology also provides RTG with a financial cushion that can be used when the market is slow and they can retain their employees instead of laying them off.
RTG was named one of the Best Places to Work in Omaha in 2018. It also made the Inc. 5000 list in 2018 as one of the country’s fastest growing companies. As it moves into its new location in 2020, the company will continue to focus on growing at a steady pace through employee referrals, word of mouth and giving back to the community. “People are attracted to working at a company with a culture that gives back,” Marketing Director Veronica Barrientos says. RTG partners with the YMCA, Nebraska Humane Society, Special Olympics Nebraska, Folds of Honor and Wreaths Across America.